How do I cancel and reschedule my test after making an appointment?
If you provide notice at least two days prior to your appointment that you need to cancel and reschedule your exam, you won’t have to forfeit your exam fee. Keep in mind that sending an email to PSI or leaving a voicemail will not be considered adequate notification. You must either call PSI at 1-800-733-9267 and speak directly to a customer service rep or use the PSI website to cancel and then reschedule your exam time.
Related FAQs
You can schedule your exam online at candidate.psiexams.com or by calling PSI’s Candidate Service Center at 1-800-733-9267. PSI advises that the fastest and most convenient way to schedule an exam is over the Internet. Online registration is available 24 hours a day.
If you go online to the PSI candidate website, you’ll find a list of testing centers that administer the affiliate broker exam. For an accurate list, choose your licensing authority/sponsor name from the drop-down menu. There is also a list of testing sites included in your exam’s Candidate Information Bulletin.
If you provide notice at least two days prior to your appointment that you need to cancel and reschedule your exam, you won’t have to forfeit your exam fee. Keep in mind that sending an email to PSI or leaving a voicemail will not be considered adequate notification.
If you cancel your appointment and do not provide at least a two-day notice, your registration will become invalid, you will not be able to take your exam as scheduled and you will forfeit your examination fee.
When you schedule your appointment, you will need to provide your name, social security number, phone number, mailing address, email address, method of payment, the title of the exam, and eligibility information.